Tell Us What You Think?

Have you ordered a YesDVD? Share your transfer experience with us. Please be honest,
because this feedback is important to help us serve all of our customers better.

Which of the following did you transfer to YesDVD? (Check all that apply)
My videotapes
My movie film reels
My slides
My photo prints
My digital photos and video clips

What is the name of the store where you placed your order?

How much did you know about YesDVD before you ordered? (Check all that apply)
I researched YesVideo and other transfer companies thoroughly.
I browsed YesVideo's website for information.
The phone counter employee told me all I needed to know.
I phoned or emailed YesVideo's Customer Care team.
I saw a coupon and went right to the photo counter.
I learned about YesDVD through a family or friend.

Which of these subjects best describes your footage:
Family
Children
Travel/Vacation
Wedding
Sports
Other

How did you watch your YesDVD? (check all that apply)
On my TV
On my computer

Did you order extra copies?
Yes, to give as a gift or share with someone
Yes, as a back-up just in case
Yes, but only because I had a coupon
No extra copies for me

Which features would interest you?
Email/text message my DVD order status
Options for archiving my DVD orders
Choose my own DVD chapters
Edit raw DVD footage then make more DVDs
Commercial themes (i.e. Disney, American Idol)
Commercial music (i.e. Madonna, US)
Share some DVD highlight clips on secure website
Share entire DVD on Secure website
Other

My overall transfer experience:
Excellent!
Pretty good
OK or average
Not too good
Terrible!

My finished DVD:
Amazing!
Better than I expected
OK or average
Doesn't work. Please help!
I expected much better

Digital Scrapbook PC software:
Cool and easy to use!
I had problems finding and launching the software.
I didn't even know I had Digital Scrapbook on my DVD
I already have editing and sharing software, so Digital Scrapbook is not useful to me
I launched it and explored the features, but was not impressed.
I have a Macintosh, so I can't use the software.

YesVideo Customer Care (phone or email):
Very helpful and knowledgeable!
Pretty good
OK or average
Not too helpful
Terrible!
I did not contact the Customer Care team

Ordering at the photo counter:
Great! The photo employee was knowledgeable and helpful
Pretty good
OK or average
Not very helpful
Terrible! The photo employee was not knowledgeable or helpful.

Cost of YesDVD transfer:
Very reasonable
OK or average
Too expensive

What do you like best?

What should we improved?

Additional comments:

Name:

Gender:
Male
Female

Age:
Under 25
26-35
36-45
46-55
56-65
Over 65

Email address:
This is required, so we can contact you to help you with any problems or issues.

Please send me email messages regarding special offers
        and promotions for YesVideo transfer services.
I do not wish to receive any promotional email messages.

Phone #:

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